Thank you for shopping at https://www.coninnobattery.com! We are committed to getting your lifepo4 prismatic cells and lithium ion batteries (the “Products”) to you safely and efficiently.

Order Processing

Orders are typically processed within 2 business days after they are placed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods and Costs

We offer a variety of shipping methods to meet your needs. The shipping cost will be calculated at checkout based on the weight of your order, your shipping address, and your chosen shipping method.

Shipping Restrictions

Due to safety regulations, we cannot ship lithium ion batteries to certain locations or by certain methods. These restrictions may include:

  • Air shipment restrictions
  • Shipping to certain countries
  • Special packaging requirements

We will notify you if there are any restrictions that apply to your order.

Delivery Times

Estimated delivery times will be displayed at checkout and are based on the shipping method you choose. These are estimates and actual delivery times may vary.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped. You can track your order online through the carrier’s website.

Returns

We offer a 7-day return policy for unopened and unused Products. Please see our return policy for more details on how to return your order.

Damaged or Lost Shipments

If your shipment arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue.

International Shipping

We may offer international shipping to some countries. Please contact us for more information on international shipping rates and restrictions.

Changes to this Shipping Policy

We may update this Shipping Policy from time to time. We will post the updated Shipping Policy on the Site. We encourage you to review this Shipping Policy regularly for any changes.

Contact Us

If you have any questions about this Shipping Policy, please contact us.